TeleTech Releases Humanify to Personalise Customer Experience

Companies want to do better in terms of providing great customer support to confused or unknowing clients. But their efforts are always disrupted by the broken system, making their customers unhappy and dissatisfied. What these companies are lacking is the personalisation aspect of providing the needed support.

With Humanify, you won’t be transferring your caller from […]

Minimise Manual Data Entry with Entryless

Manually entering bills and other financial data into accounting software is an endeavor experienced by accounting professionals. Instead of focusing on calculating and analysing the figures, they spend more time on entering data like it’s the only thing that matters in the job. Other more important matters are left because they can’t get move on […]

Mattermark- The Intelligence Database on Private Companies

The internet is a place for research. Almost all information we need to know lie within its algorithms. However, when we want to conduct a specific research about a private company or a startup, the internet only gives us vague information with lesser value. Researching on these types of companies is essential to private market […]

Zuznow: Taking Web Apps into the Mobile Experience

Mobile apps are undeniably taking the techno wave by large. There’s the current need for bringing web applications to the mobile experience. For entrepreneurs to always stay on top of the market, they have to adapt to the change since most segments in the market are now in the mobile’s ecosystem. Zuznow aims to help […]

Smartsheet- Work Smart, Not Hard

The spreadsheet is maybe one of the greatest tools in business management. With its flexibility and ease of use, people have been relying on it since its inception. From building simple lists to creating complex databases in it, it’s undeniable that a software as useful as a spreadsheet will become something bigger in the years […]

Microsoft Integrates Bing Maps Into Parature, A Customer Service SaaS Provider

Microsoft now allows marketers to take customer service one step further with Bing Maps and Parature, a cloud-hosted multi-channel customer service software.

The tech company acquired Parature on January 7 to bolster the Microsoft Dynamics vision of helping organisations deliver excellent customer service.

A blog post by Microsoft reads:

“Parature is a perfect fit for every business and […]

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